ASM’s Review of Lennox Air Conditioning and Heating Products: Not Recommended.

Those of you who have read our post for a while know that we give straight answers and built our reputation on honesty – this will be no different.  These product detail pages are meant to help our clients make more educated decisions.  I’ll cut to the chase – I don’t recommend Lennox or any of their products.  All I can give you is an honest evaluation.  That being said, All Systems Mechanical is licensed to install all major air conditioning and heating brands, including Lennox.  But, let’s take a brief look at Lennox air conditioning and heating technology, and you can make a decision for yourself.

lennox air conditioning and heating repair and installation by ASM

How Lennox Air Conditioning and Heating Got Its Start.

Lennox was a small furnace company started by Dave Lennox in the 1800’s.  It made its mark as the first furnace company to manufacture a riveted furnace.  Oddly enough, however, the real Dave Lennox sold Lennox to a man named David Norris in 1904 in hopes of returning to his true love – inventing.  Since then, then company has retained the name, expanded into the air conditioning industry, and is now an international HVAC company.  It’s kind of funny, because I always assumed when I was younger that the guy on all the Lennox posters was Dave Lennox himself.  So much for youth, I guess.

The Pros and Cons of Lennox Air Conditioning and Heating Products.

Joking aside, to be completely unbiased, we steer people away from Lennox as best we can for a couple key reasons that will be discussed in the “cons” section below.  That being said, if you have your heart set on Lennox, or you own a Lennox, it isn’t the end of the world – realize that they are very reliable.  It only becomes an issue when they break.  Let’s take a look:

Pros of Lennox:

  1. Reputation.
  2. Reliability.

Cons of Lennox:

  1. Price – they are one of the most expensive HVAC units on the market.
  2. Other units are just as reliable – usually at a fraction of the price, including Carrier.
  3. Poor logistics chain – here’s where it gets interesting – if your Lennox breaks, their logistics chain is so poor due to proprietary red tape, that it often takes weeks to get the proper replacement parts.
  4. Replacement parts are expensive – typically three times the price of competitors’ parts.  Your unit will break down eventually.  All of them do.  When it does, you’ll be without a furnace or air conditioner for weeks, and you’ll pay through the nose to fix it.

Look, we’ve got no horse in this race, so if you have your heart set on installing a Lennox air conditioner, we can certainly help you out.  But we’d recommend that you take a look at Carrier, Goodman, and Day and Night first.  We base our reputation on honest opinions, and we wouldn’t be doing our job if we didn’t warn you about the potential complications down the line of installing Lennox products.  For a more detailed evaluation of Lennox products, take a look at: Carrier vs Lennox Review.  If you are in Santa Clarita, San Diego, or Southern California, you’re probably in our service area and we’d be happy to answer any other questions you might have regarding Lennox and other HVAC products – just click the link below.